Frequently Asked Questions

Payment Method
All orders are charged in Malaysia Ringgit (MYR).
We accept the following payment methods:
IPAY88 (VISA, MASTER, AMEX, PAYPAL & Major Banks In Malaysia) - MAYBANK, CIMB, HLBB, ISLAMIC BANK, RHB, ALLIANCE BANK, AAFFIN BANK and others.
 
Credit Cards
We only accept VISA and MASTERCARD.

How do I use a discount code or a voucher?
To enter a discount or gift voucher code, you need to click the 'Checkout' button. Once you are in the checkout page, enter the code into the 'Add Coupon Code or Voucher' box. Provided that your order complies with the terms of the discount offer, the discount/voucher amount will be taken off the total amount of your order.
 
General
Do you have a physical store?
No 3-1, Jalan Setia Utama AR U13/AR Setia Alam, Seksyen, U13 Shah Alam, 40170 Shah Alam, Selangor. You can Waze us @ Umbi Kids Setia Alam.
Where do you source your items?
All of our items are proudly designed locally by our amazing team at our offices in Malaysia, and exclusively produced in-house domestically and internationally.
 
Privacy Policy
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with the Personal Data Protection Act 2010 Malaysia (PDPA).
 
Environment X People
We are committed to being environmentally aware, actively support programs that reduce our company's environmental impact and continually improve our environmental performance.
 
We know that sustainability efforts can be challenging, but we are trying to take steps in the right direction.
 
Here are some of the efforts we have made:
Reducing, reusing and recycling - Sorting out plastic, glass, and cardboard/paper is now a common practice. We’ve set up recycling bins for our team members to properly dispose of plastic, glass, and cardboard/paper boxes to enhance our recycling initiatives. Shredding bins are also located at specific locations. We’re recycling all shipment boxes at our distribution centres daily.
Efficient Power and Light Sources – We’ve installed energy efficient lighting systems at our office, and this has vastly cut down our energy usage.
Packaging – 100% recyclable and reusable wrapping papers are used to wrap your orders. Even our stickers are biodegradable!
 
Feedbacks and Comments
You may have suggestions or ideas that could help us grow and improve. We can be contacted at [insert email]